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Part Number ESP.37512.7209
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ITEM DISPATCHED FROM OUR UK WAREHOUSE
Washing Instructions:
Please follow the instructions below.
The pillow itself may be washed occasionally and gently byhand using a mild detergent. Gently squeeze excess water from thepillow and allow to dry flat.
How to position your baby on to the pillow:
Place your baby's head and shoulders on to the pillow, as perthe image on the packaging.
The following information is for ClevaFoam® Baby, Toddler andpram pillow.
Safety is a shared responsibility. Although this product hasbeen manufactured according to all safety standards and requirements,we need your help in order to keep your child safe and failure tofollow these instructions for use may cause serious injury or damage toyour child.
To prevent serious injury or death:
FALL HAZARD:
A child's movement can slide this product. NEVER use thisproduct on countertops, tables on or near steps or on other elevatedsurfaces.
IMPORTANT
In conjunction with the University of Trinity College Dublin,ClevaFoam® has been specifically researched, engineered, designed andmanufactured for babies. The complete ClevaFoam® range offers theultimate in comfort, support and luxury for babies and toddlers.ClevaFoam® is scientifically proven to reduce the pressure on yourbaby's head by 50% and increase support by 80% and aid in theprevention of Plagiocephaly (Flat Head Syndrome). The added benefit ofAirflow™ ensures moisture is drawn away and airflow isincreased for the ultimate "Snugability".
What is Plagiocephaly (Flat Head Syndrome)?
Deformational Plagiocephaly, The medical condition morecommonly known as 'Flat Head Syndrome'. Plagiocephaly affects manyinfants since the widespread introduction of placing babies to sleep ontheir backs in order to prevent cot death (SIDS). Torticollis isanother condition that can also lead to the Flat Head Syndrome. Due tothe nature of the condition, which is a tight or shortened muscle inone side of your baby's neck causing the head to tilt or turn to oneside, resulting in the infant resting its head in the same position andtherefore becoming flattened at that point.
What is ClevaFoam® made of?
ClevaFoam® is made from low resilience polyurethane foam.
Is ClevaFoam® the same as memory foam?
No, they share many features but have one great difference,namely the cell structure. Standard or normal memory foam is usually aclosed cell structure which makes it heavy, dense, with reduced airflowcausing it to retain and build up heat. ClevaFoam® is made with an opencell structure thereby making it lighter, more breathable, with reducedheat retention.
What age is ClevaFoam® suitable from and to?
ClevaFoam® products can be used from birth, with the upper agelimit depending on the product ClevaFoam® is used in. For example, theClevaFoam® Baby Pillow can be used from birth but the Toddler Pillow isnot recommended before 12 months. The ClevaSleep® Positioner is alsomade out of ClevaFoam® and can be used until the baby starts moving intheir sleep, usually at around 5-6 months (this will vary from baby tobaby).
Is this pillow suitable to use with babies who suffer withasthma or allergies?
Manufactured using Hypo-allergenic foam, it is PH balanced andtoxin free making it suitable for babies who suffer with asthma andallergies and the removable cover allows for machine washing. TheAirflow™ fabric, which draws away moisture and increasesairflow, is Oeko-Tex 100 certified for babies. The fabric is also PHbalanced and guaranteed to be gentle on your babies skin.
Is ClevaFoam® itself washable and if so how?
Hand wash using a mild detergent, allow to air dry on a flatsurface.
Is ClevaFoam® breathable?
Yes, because of the manufacturing process and the open cellstructure ClevaFoam® is breathable.
Is the cover breathable?
Yes, it is. The cover is made usingAirflow™ technology, which increases airflow and draws awaymoisture from your baby.
Is the cover washable?
Absolutely! The cover is like any other pillow case and can bewashed according to the instructions on the care label.
What material is the cover?
The cover is made from 100% polyester. However, there arereplacement covers available in cotton and varying colours and patternsto suit any nursery or toddler bedroom.
Are all ClevaFoam® products lined?
Yes, all products have a lining. Depending on the product,some are waterproof and some have structure covers.
IMPORTANT
The ClevaMama® ClevaFoam® Baby Pillow helps to protect theround shape of your baby's soft head with the use of ClevaFoam®technology. If you have concerns regarding the shape of your baby'shead you should consult your doctor or health professional. This aiddoes not replace the need for medical supervision.
Select section to reveal:
> Where do we deliver?We can deliver to anywhere in the World !
We specialise in delivery not only to the UK & Europe, but also Africa, Middle-East, North & South America, Russia, Asia and Australia.
We pride ourselves in delivering your item from the United Kingdom to as far as Australia in as little as 3 days depending on the service selected.
For UK orders we use Royal Mail or our Delivery Courier DHL Express.
For International Delivery we use Royal Mail Airmail or DHL to despatch your order.
If you have a problem with a delivery or with goods damaged in transit, please send us an email through ebay.
International DHL Express Courier Delivery – indicated on eBay by Express Int’l Postage
For an additional fee we can get you your item to pretty much anywhere in the world - FASTER !
We offer DHL Express delivery to our international customers allowing orders to be fully trackable. If the item you are ordering qualifies for the Express Int’l Postage service you will be shown this as a delivery option in the ‘Postage and Payments’ Tab on eBay.
The price of this service is dependent on the delivery country or region and will be displayed if applicable by selecting your country from the list on eBay.
If you select to upgrade to the Express Int’l Postage service we will send you an email with details on how to track your order once your order has been placed.
eBay FAST & FREE, Standard or Economy Delivery - your order will be processed as normal and shipped by Royal Mail, or in the case of larger items we will use DHL.
Ordered goods usually arrive by the eBay estimate for most of the UK mainland.
Express Delivery (Other 24 hour Courier) – your order will be treated as Priority Despatch and shipped by Royal Mail Tracked24 or in the case of larger items we will use DHL Domestic Express Delivery.
We want you to be ecstatic with your Purchase ! Please buy with total confidence.
If for any reason you are not happy with your purchase, simply contact us through eBay messages and we will issue you with a Returns number. You can then return the item in saleable condition for a Full refund (excluding postal costs), all that we ask is that the item is not used and all packaging is kept in its Pristine condition.
Please Note that this excludes software, mapping and Hygiene products as these can only be exchanged if faulty.
Christmas returns
We have extended our returns period for Christmas gifts:
Any item purchased in December 2016 can be returned up until the 8th January, 2017, for a full refund as long as it has not been used and is still in a sellable condition. Just send us an eBay message should you wish to do this and we will be happy to assist.
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We at Sustuu are always looking to expand our product line and build strong relationships with manufacturers and distribution partners.
For all inquiries, please feel free to email us at support@sustuu.com
Or give us a ring anytime from 09:00 to 17:30 GMT, Monday - Friday, on 0203 0111 888